Support
Need help with Life-Link.app? We’re here for technical questions, account issues, and feedback.
Account and data deletion
Life-Link.app lets you request deletion of your account and all associated data at any time.
How to request deletion
- In the app: Open Settings and use Delete my account (if available) to remove your account and data.
- By email: Send a request to privacy@life-link.app or support@life-link.app from the email address linked to your account. Use the subject line “Delete my account” and we will process your request.
What we delete
When you request account deletion, we delete your account and all associated personal data, including your profile, status history, emergency contacts, chat and timeline data, and any other data stored for your account. We do not retain copies after deletion except where required by law (e.g. for legal or audit purposes); any such retention will be for the minimum period required.
We aim to complete deletion within 30 days of your request. You will receive confirmation once the process is complete.
Contact us
- Email: support@life-link.app
Include a short description of your question or issue so we can respond quickly. For account or data requests (e.g. deletion, export), you can also use privacy@life-link.app.
Before you contact us
- Check the User manual for step-by-step guidance.
- Check the Privacy policy for how we handle your data and how to request access or deletion.